Proof

Operations we design, build, and run.

Public programs and partners we can name. Some client work is confidential and is described only in general terms.

AZ REACH · Statewide transfer coordination

Arizona's statewide transfer operation. Run by Blackbox.

AZ REACH is administered by the University of Arizona, funded through ADHS, and operated by Blackbox.

Visit AZ REACH ↗View the Reporting Hub ↗

22,745transfer requests
90%accepted
1.5 hrmedian time to placement
3.3 hrmedian ED hold

Period 12/13/2022–6/30/2026. Source: az-reach.com Reporting Hub, FY25-26 year-end report.

See AZ REACH in action

AZ REACH coordinates acute-to-acute transfers for rural and tribal Arizona hospitals. Blackbox helps build and operate the program. Video: AZ REACH.

More of our work
Arizona Department of Health Services

Arizona Surge Line

A statewide COVID-19 transfer and load-balancing center stood up for ADHS in 2020. 12,000 patient referrals handled, 2020–2022.

Published study (Frontiers in Public Health, 2023) ↗

Indiana Department of Health

Indiana Medical Operations Coordination Center (MOCC)

Blackbox was selected to help the Indiana Department of Health establish a statewide 24/7 MOCC under the Rural Health Transformation Program. Planned capabilities: coordinating interfacility patient transfers, EMS resources, and hospital capacity visibility so rural Hoosiers reach the right care at the right time. Work is underway; no results are reported yet.

About the Indiana MOCC (in.gov) ↗

State of Oregon · Oregon Health & Science University

State of Oregon & Oregon Health & Science University

Oregon needed one place to see behavioral health capacity across the state and help patients get placed. We helped OHSU and the State of Oregon stand up the Oregon Behavioral Health Coordination Center (OBCC), a statewide program that tracks inpatient and residential behavioral health beds in real time and coordinates placements for adult and pediatric patients.

Ardent Health

Ardent Health

Ardent Health runs 30 hospitals and more than 280 sites of care across six states. Blackbox works alongside Ardent's team to help build and refine its enterprise command center, the hub that coordinates patient flow and capacity across its markets.

Team experience

Built by people who've run these operations

Before Blackbox, our clinicians helped build and run Banner Health's transfer and command center programs and led the build and launch of RWJBarnabas Health's transfer center.

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Tell us where patients are getting stuck. We'll tell you honestly whether we can help.

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