Clinician-led. Operator-built.
Blackbox Healthcare Solutions (Patient Flow Innovations, LLC) is a Phoenix-based healthcare operations firm. We design, build, fix, and run the centers that move patients to the right care.
Founders
Charley Larsen, RN, MSN-L, MBA
Charley led Banner Health's transfer center operations and was recruited by the Arizona Department of Health Services to lead the stand-up of the Arizona Surge Line in 2020. He holds master's degrees in Nursing Leadership and Business.
Erin Tams, MSHI
Erin leads Blackbox's operations, finance, and contracting, with a background in hospital finance, operations, data analytics, and process optimization.
Our team
Behind every engagement is a team of nurses, transfer and command center leaders, and data analysts who have run these operations themselves. Before Blackbox, our people ran Banner Health's transfer center operations and helped stand up the Arizona Surge Line. We can only operate at the speed of trust, so we start with your people and your process.
What you can hold us to
Clinicians lead
Our work is led by nurses and operators who have run transfer and command centers.
Your tools stay
We build around the systems you already own. We don't sell software.
Honest numbers
We only cite results from published, verifiable sources.
Start with a conversation, not a proposal.
Tell us where patients are getting stuck. We'll tell you honestly whether we can help.
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